Roblox, the globally popular platform for gaming and user-generated experiences, faced a major service outage on December 19, 2025, leaving thousands of players unable to access the website or enjoy smooth gameplay. The disruption led to widespread frustration among users, with error code 9007 appearing for many attempting to log in.
According to outage monitoring site Downdetector, more than 29,000 complaints originated from the U.S. alone, with peak reports recorded around 10:21 a.m. IST. Among the most affected cities were Chicago, New York, Los Angeles, Atlanta, Dallas, and Houston. Users reported multiple issues: 62% experienced website access problems, 28% faced server connection issues, and 11% reported gameplay disruptions.
Roblox’s official status page confirmed the outage, stating that the team is investigating the issue preventing users from accessing the platform. While the exact cause remains unclear, possibilities include server overload, technical faults, or maintenance activities. Users were advised to check the official status page for updates as engineers worked to restore normal service.
Roblox is widely used for building and playing millions of 3D games created by its community, meaning even short outages can impact millions globally. Gamers and developers alike rely on the platform daily, so service interruptions can disrupt gameplay, social interactions, and ongoing projects.
The company has not yet provided a timeline for resolution. Meanwhile, affected users have taken to social media to report issues and share experiences. The incident highlights the challenges faced by major online platforms in maintaining uninterrupted service, especially during periods of high traffic. Roblox’s technical team is actively working to fix the outage and restore the platform for its massive user base.
This disruption serves as a reminder of how dependent millions are on online gaming platforms for entertainment and creative expression.
